About Our Products
Does Binnar only make uniforms?
No. In addition to uniforms, we also provide complementary products such as bedding, linens, and bath essentials for hotels, resorts, and other hospitality businesses.
What’s the difference between template and custom design collections?
- Template: Ready-to-produce designs that can be ordered immediately with options to customize colors or add your logo.
- Custom Design: Unique designs created from scratch to match your brand’s identity and needs.
Can I place a small order?
Yes, we accept orders starting from a certain minimum quantity depending on the product type. For uniform MOQ is 6 set. Please contact our team for details on the MOQ (minimum order quantity).
Materials & Customization
What types of uniform materials does Binnar offer?
We have 4 material grades:
- Grade 1: Linen & Digital Print (fast process, no minimum order, stable colors).
- Grade 2: Small-width hand-stamped batik.
- Grade 3: Poly-cotton.
- Grade 4: Full polyester. Material samples for hand feel are available in our brochure. 💡 Note: For orders over 1000 meters, digital print prices can be matched to Grade 3. Handmade batik takes longer but is more cost-effective for smaller quantities.nd other hospitality businesses.
Which material is best for housekeeping that involves active movement and frequent machine washing?
- Poly-cotton & digital print full poly → more colorfast and suitable for daily machine washing.
- Cotton, linen, rayon → comfortable but colors may fade faster and are better for hand washing. Final recommendations will depend on whether your staff works mostly indoors or outdoors, and how the uniforms are laundered (in-house or individually).
Can I add a logo or change the color of an existing design?
Yes. All Binnar designs can be customized in terms of colors, details, and logos to match your brand.
Is there an extra charge for customization?
Minor adjustments are usually included. Major changes or new designs may incur additional costs depending on complexity.
Are all colors prewashed?
Yes, all natural fabrics such as cotton, linen, and rayon are prewashed before production.
Can I request a custom color to match my hotel’s concept?
Yes. We can adjust colors to fit your concept and have a design team to help with the selection process.
Design
Does Binnar charge for uniform design?
No, our uniform design service is free. We will create designs according to your needs and brand identity with no upfront cost.
When will the invoice be issued?
The invoice will be issued after the sampling process begins, allowing you to review the design before moving into sample production.
Can the design be revised?
Yes, we offer design revisions during the consultation stage, before the sampling process begins, to ensure the final result meets your expectations.
Production & Ordering
How do I place an order?
You can contact us via our website form or directly through our sales team. We will guide you from design consultation to delivery.
What is the ordering workflow at Binnar?
- Consultation on requirements and design
- Material & color selection
- Measurement session (try-on method)
- Production & quality check
- Partial or full delivery as agreed
What is the production lead time?
If materials are available, partial delivery can start within 21–30 working days. Full production time depends on order size and complexity.
What is the minimum order quantity?
Minimum order is 6 sets. For orders over 24 sets, we offer special pricing. Smaller orders can be combined with other department orders.
Can you send material samples or sizing kits to our hotel?
Yes, we can arrange an on-site meeting for hand feel material review or an online meeting via Google Meet.
Pricing & Services
Is the price inclusive of the hotel logo embroidery?
Yes, standard chest embroidery is included.
Do you provide aftersales service?
Yes, we offer size adjustments within 7 days after delivery, provided the garment has not been washed.
Do you ship nationwide?
Yes, we deliver to all regions of Indonesia, including remote areas.
Do you offer product warranty?
We provide a warranty for manufacturing defects or specification errors. Products will be replaced according to our policy.